Types of Templates in Azeer
Types of Templates in Azeer .
Reading Time: 3 Min
Templates are a game-changer when it comes to communicating with your customers on Azeer! With several types of templates available, you can streamline interactions, enhance engagement, and deliver information effectively. Here’s a breakdown of each type and how to create them.
Templates with a Button (Phone Number)
Want your customers to contact you instantly? Templates with a phone number button provide a simple Call-to-Action (CTA), perfect for hotline services or customer support inquiries.
How to Create a Template with a Phone Number Button:
- Go to Apps and select Templates.
- Click on Submit Template to create a new one.
- Fill in the required fields (template name, message content, etc.).
- Select CTA Button and choose Phone Number from the action type.
- Enter the phone number and click Next to save.
Pro Tip: Use this template to include your company’s hotline or support number for quick assistance. Templates with a Button (URL)
Drive traffic to your website or a specific resource with templates featuring a clickable URL button. These templates are ideal for promotions, product launches, or directing customers to your knowledge base.
How to Create a Template with a URL Button:
- Navigate to Apps and select Templates.
- Click Submit Template to create a new one.
- Fill in the required details (template name, message content, etc.).
- Choose CTA Button and select Static Link from the action type.
- Enter the URL and click Next to save.
Pro Tip: Attach links that match the message, like a product page, FAQ, or promotional landing page, for a seamless customer experience.💬 Templates with Quick Replies
Simplify chat interactions with quick reply templates! These are perfect for helping users with common tasks like tracking orders, verifying details, or getting status updates—all with just one tap.
How to Create a Quick Reply Template:
- Go to Apps and select Templates.
- Click Submit Template to start creating.
- Fill in the required details (template name, message text, etc.).
- Select Quick Replies as the template type.
- Write the display text that will appear as the quick reply option.
- Finalize the template by clicking Next.
Pro Tip: Combine quick replies with chatbot automation to create an interactive and intuitive experience for your users. Benefits of Using Templates in Azeer
- Efficiency: Save time with pre-configured messages for repetitive tasks.
- Engagement: Make it easy for customers to interact with your business.
- Accuracy: Ensure consistent messaging across all communications.
- Flexibility: Use the right template type for different scenarios like promotions, FAQs, or order tracking.
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