Mottasl 3.0 متصل | Team Management And Collaboration

Team management and Collaboration
Roles & Permission
Managing Roles & Permissions in Azeer: A Comprehensive Guide Reading Time: 5 Min Introduction In Azeer, user roles and permissions define the level of access individuals have within the platform. Assigning appropriate roles ensures your team operates ...
Assign chats - How to Assign Chats in Azeer and Streamline Your Team’s Workflow
Reading time: 2 Min How to Assign Chats in Azeer: Streamline Your Team’s Workflow Efficiently assigning chats within your team is essential for maintaining strong customer relationships. By ensuring that conversations are directed to the right team ...
Teams - How to Create and Manage Teams in Azeer
How to Create and Manage Teams in Azeer ? Reading Time: 2 Min Teams in Azeer allow you to organize agents into specific departments, like Customer Support, Sales, and Marketing teams. This helps each team focus on their specialized tasks, providing ...

Popular Articles
📢 WhatsApp API Broadcast in Azeer: Benefits, Use Cases, and Step-by-Step Guide
Introduction The WhatsApp API Broadcast feature in Azeer allows businesses to send personalized messages to a large audience efficiently. Broadcasting enables companies to deliver crucial updates, notifications, and promotional messages without ...
Azeer's Flow Builder for WhatsApp
Azeer WhatsApp Flow Builder: Build Seamless Customer Journeys Reading Time: 3 Min Overview The Azeer WhatsApp Flow Builder is a powerful tool designed to help businesses revolutionize customer interactions by creating customized workflows directly ...
How To Add Agents
How to create Agents: What Are Agents? Agents are customer service representatives that you incorporate into your platform. They interact with users, provide support, answer questions, and guide clients through various processes. By offering ...
How to Activate an Order Status Notification
How to Activate an Order Status Notification: In e-commerce, keeping customers informed about their order status is crucial for a seamless shopping experience. Activating order status notifications ensures customers receive real-time updates on their ...
Rules
Rules: Rules contain triggers. Based on what they are automated to do, they will take action. All you have to do is choose where, when, and the action taken in such a situation, and it will automatically function. You may delete it at any given ...

Mottasl 3.0 متصل | Team Management And Collaboration | Knowledge Base