Custom inbox
Custom Inbox in Azeer: Organize Conversations Efficiently
Custom Inbox in Azeer: Organize Conversations Efficiently Reading Time: 5 minutes Overview of Custom Inbox : Custom Inbox filters in Azeer allow you to create and manage tailored conversation lists based on predefined filters. By applying specific ...
SLA for Chat Closing
24-Hour Window: Track Chat Expiration in Real-Time Reading Time: 2 Min Introduction The 24-Hour Window feature is designed to keep agents informed of chat expiration deadlines, helping prioritize responses and avoid missed opportunities. With a ...
Fooder Chat Ordering Feature: Transform Whatsapp Conversations into Real Orders.
Fooder Chat Ordering Feature: Transform Whatsapp Conversations into Real Orders. Estimated Reading Time: 3 minutes Feature Overview The Food Chat Ordering feature empowers businesses to streamline customer interactions by enabling agents to create, ...
Search - Mastering the Search Feature in Azeer and Locate Messages and Contacts with Ease
Using the Search Feature in Azeer Reading time: 3 Min Overview The Search feature in Azeer is designed to streamline your workflow, making it easier and faster to locate specific messages and contacts. With just a few clicks, you can retrieve any ...
Boost Productivity with Quick Replies: A Comprehensive Guide
Boost Productivity with Quick Replies: A Comprehensive Guide. Estimated Reading Time: 4 minutes Introduction Quick Replies in Azeer help you streamline communication with customers by pre-composing frequently used messages. By using this feature, you ...
24 Hours Chat Window
24 Hours Chat Window: Chat screens are the primary link between you and your customers. If a customer has sent you a message within the last 24 hours, you have the flexibility to respond with any message, not restricted to a specific template. This ...
Search overview
Search overview: The search bar is a great additional feature in the platform. To simplify your workflow making it as smooth as possible, saving time and effort. By simply writing a text, number, or any other form of character, all relevant data will ...
Templates Overview
Templates What is a Template? A template is a predefined message structure used for initiating marketing, utility, or authentication conversations with customers, subject to approval or rejection from Meta. How to create a template Why templates: In ...
Chat Screen Overview
How to use the chat screen: Chat screens serve as the primary connection between the customer and your company. If a user or customer has sent you a chat within the last 24 hours, you may respond freely, meaning you can send a chat without the need ...
Popular Articles
📢 WhatsApp API Broadcast in Azeer: Benefits, Use Cases, and Step-by-Step Guide
Introduction The WhatsApp API Broadcast feature in Azeer allows businesses to send personalized messages to a large audience efficiently. Broadcasting enables companies to deliver crucial updates, notifications, and promotional messages without ...
Azeer's Flow Builder for WhatsApp
Azeer WhatsApp Flow Builder: Build Seamless Customer Journeys Reading Time: 3 Min Overview The Azeer WhatsApp Flow Builder is a powerful tool designed to help businesses revolutionize customer interactions by creating customized workflows directly ...
How To Add Agents
How to create Agents: What Are Agents? Agents are customer service representatives that you incorporate into your platform. They interact with users, provide support, answer questions, and guide clients through various processes. By offering ...
How to Activate an Order Status Notification
How to Activate an Order Status Notification: In e-commerce, keeping customers informed about their order status is crucial for a seamless shopping experience. Activating order status notifications ensures customers receive real-time updates on their ...
Greetings and Away Message
Greetings and away message: For the sake of simplicity, these messages were automated to either welcome new customers who reach out through the chat or inform them that you are away and to wait for your response. To learn how, simply follow this ...